General Data Protection Regulation Information
canyon-ibex.com is fully committed to compliance with the General Data Protection Regulation (GDPR) and UK data protection legislation. We respect your privacy rights and handle your personal data with the utmost care and transparency.
For the purposes of GDPR, the data controller is:
canyon-ibex.com
47 Deansgate Avenue
Manchester M3 2JK
United Kingdom
Email: [email protected]
We process personal data only when we have a lawful basis to do so under Article 6 of the GDPR:
We obtain your explicit consent before processing data for marketing communications or optional services. You can withdraw consent at any time.
Processing is necessary to fulfil our contract with you when you enrol in our educational programmes, including delivering services and managing your enrolment.
We process data to comply with legal requirements such as tax obligations, financial record-keeping, and responses to lawful requests from authorities.
We may process data for legitimate business interests such as fraud prevention, network security, and business analytics, provided these interests do not override your fundamental rights.
Under GDPR, you have comprehensive rights regarding your personal data:
You can request confirmation of whether we process your personal data and obtain a copy of that data along with supplementary information about how we use it.
You can request correction of inaccurate personal data and completion of incomplete data.
You can request deletion of your personal data when:
You can request that we limit processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have it transmitted to another controller where technically feasible.
You can object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
You have the right not to be subject to decisions based solely on automated processing that produces legal effects or similarly significant effects. We do not currently engage in automated decision-making.
To exercise any of your GDPR rights, please contact us at [email protected]. Please include:
We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension and reasons.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach.
We primarily process data within the United Kingdom. If we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
You have the right to lodge a complaint with the supervisory authority if you believe we have not complied with GDPR requirements:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: ico.org.uk
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.